SHIPPING & RETURNS


SHIPPING POLICY

  • All orders are shipped from our warehouse in Dublin, Ireland.
  • We offer free standard shipping on all orders within Ireland.
  • For international orders, shipping costs will be calculated at checkout based on the destination and the weight of the order.
  • We aim to process and dispatch orders within 1-2 business days, excluding weekends and public holidays.
  • Estimated delivery times are as follows:
    • Ireland: 2-3 business days
    • UK: 4-5 business days
    • Europe: 5-7 business days
    • Rest of the world: 7-10 business days
  • Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances such as inclement weather or issues with the postal service.
  • We are not responsible for any customs fees or taxes that may be incurred on international orders.

RETURN & EXCHANGE POLICY

  • If you are not completely satisfied with your purchase, you may return it within 14 days of receiving your order for a full refund or exchange.
  • Items must be in their original condition, unworn and unwashed, with all tags still attached.
  • We do not offer refunds or exchanges on sale items or custom orders.
  • To initiate a return or exchange, please contact our customer service team at [contact email or phone number].
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • We recommend using a tracked shipping service or purchasing shipping insurance, as we cannot be held responsible for lost or damaged returns.
  • Once we receive your return, we will process the refund or exchange within 3-5 business days.
  • If you have any further questions or concerns, please don't hesitate to contact us.